Supervisor, OOH

ABOUT US_

At Talon, our purpose is to be the independent agency of choice providing a pioneering global platform for brands to connect with audiences in the outside world. We want to reimagine the industry to deliver greater value for our clients whilst inspiring people and caring for our planet. We’re passionate about OOH and are on a mission to drive the growth of this sector within the media industry – changing perceptions of it as a legacy medium to one that is highly effective, creative, sustainable, and measurable for our clients.

In our first 10 years, our desire to offer intelligent, creative, technology-led OOH solutions and a full-service OOH offering saw us grow into a team of over 300 people located in key cities across the globe. In that time, we have been awarded for our approach to our people, our clients and our industry and want to continue and expand upon these successes.

THE ROLE_

• In this role, you will be the client lead across a set of accounts, responsible for the day-to-day development, account management, and growth of the client team. You will also ensure the delivery of effective and excellent client service, and proactive growth of client and agency business. Working across internal and external stakeholders, you will build positive relationships, ensure accurate and timely delivery of work, and work effectively across departments.   

WHAT WE'RE LOOKING FOR_

• • 3-5 years of OOH agency experience 
  • Lead day to day account management, planning, and buying for your clients and agencies. 
  • Be familiar with strategy and objectives of your clients and agencies. 
  • Ensure high quality client services and deliverable by going above standard asks and including innovative ideas to delight clients. 
  • Effectively resolve day to day issues as required alongside internal and external stakeholders, enlisting support of Client Director as required. 
  • Support Director, CS in key client reports and regular pipeline reporting  
  • Have a strong understanding of Talon’s planning and buying principles, and the ability to articulate these to internal and external stakeholders. 
    • You are a people person. You use your well-honed skills to know exactly what is going on and you can predict and proactively manage the ever-evolving needs of your clients and your team.  
    • You love pitching for new business and writing creative response to briefs. You are experienced in interrogating briefs, providing strategic recommendations, writing tight creative briefs that push boundaries, and pulling together innovative pitch proposals.  
    • You are a natural line manager. While you may ‘manage’ your team, you know and understand that your success and that of the team are intrinsically linked.  

OUR TEAM_

WHY US_

“The best thing about working at Talon is the space, time and expertise I’ve been given over the years to grow and develop my skills.” Client Director at Talon

WE ARE BOLD_

As industry provocateurs and pioneers, we respectfully challenge the status quo, take pride in our people, big ideas and partnerships.

• We embrace change
• We challenge respectfully
• We lead the way

WE ARE HUMAN_

We are a diverse collective of changemakers who value respect, fairness, and integrity and expect the same in return.

• We value collaboration and togetherness
• We are empathetic
• We embrace individuality

WE ARE SMART_

Our trailblazing spirit and learning centric culture ensures our knowledge provides maximum value to each other and our clients.

• We grow and learn
• We are trusted
• We are mission possible

Talon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.