ABOUT US_
At Talon, our purpose is to be the independent agency of choice providing a pioneering global platform for brands to connect with audiences in the outside world. We want to reimagine the industry to deliver greater value for our clients whilst inspiring people and caring for our planet. We’re passionate about OOH and are on a mission to drive the growth of this sector within the media industry – changing perceptions of it as a legacy medium to one that is highly effective, creative, sustainable, and measurable for our clients.
In our first 10 years, our desire to offer intelligent, creative, technology-led OOH solutions and a full-service OOH offering saw us grow into a team of over 300 people located in key cities across the globe. In that time, we have been awarded for our approach to our people, our clients and our industry and want to continue and expand upon these successes.
THE ROLE_
In the role of Campaign Operations Director, you will be responsible for delivering operational excellence across the UK Talon business. You will manage the activities and reporting on work conducted by the UK Campaign Operations team, which is responsible for supporting the services we provide for our UK Agencies/Clients by assisting the client-facing teams at the back end.
You will deliver best practice across the Campaign Operations processes and be a positive ambassador for Talon when dealing with Agencies/Clients directly when required as part of the role.
As a Campaign Operations Director you will use your initiative and understanding of the business to ensure the whole Campaign Operations team is working in the best way possible. Being proactive to improve the tasks the team perform to make them more efficient and working to the highest standards, providing consistent campaign operations service across all teams. Where the teams work is not delivered to the business at the expected standards the Campaign Operations Director will lead the team to rectify any issues.
You will focus on delivering the highest quality service while striving to drive continuous improvements across the team to make Talon more efficient and effective as a whole not just in your individual role.
WHAT WE'RE LOOKING FOR_
- An operational leader who can live and breathe clarity, organisation and prioritisation skills.
- Out of Home industry experience is a benefit but not essential.
- A good communicator and inspire the business on the importance of operational excellence.
- Someone who can multi-task, work and think quickly, Talon is a fast-paced business.
- Someone who will use their initiative to solve problems and service clients best ensuring others are doing the same.
- A good standard of written and spoken English.
- Excel skills are important.
- An understanding and using data is a benefit but not essential.
- Excellent attention to detail is vital.
- Experience of managing people is an advantage.
- A self-starter and be able to motivate yourself and others.
- Someone who will approach the role with positivity.
OUR TEAM_
The Campaign Operations Team exists to support the planning teams, who aim to maximise the use of out of home as part of a brands advertising media mix. More specifically the team is responsible for the processes that delivers a booked plan into a live campaign, ensuring that campaign execution is a smooth process and that our clients are provided with all the information and services needed to create successful out of home campaigns, on time, and to the highest quality. They steward the production process, manage inventory that is booked for our campaigns and that flows through our proprietary ad-tech platforms. The team lead the verification of campaign posting and play out reports for our campaigns, reconciling when discrepancies are found. Building relationships internally, and externally, with clients, media owners and suppliers. It is essential that the team foster good relationships and are at the forefront of addressing any issues that arise. The team act a source of checking ensuring that all campaign support functions are in place and correct.
WHY US_
“Talon is a people orientated business focussed on high performance in a fast-paced exciting media and creative world.”
WE ARE BOLD_
As industry provocateurs and pioneers, we respectfully challenge the status quo, take pride in our people, big ideas and partnerships.
- We embrace change
- We challenge respectfully
- We lead the way
WE ARE HUMAN_
We are a diverse collective of changemakers who value respect, fairness, and integrity and expect the same in return.
- We value collaboration and togetherness
- We are empathetic
- We embrace individuality
WE ARE SMART_
Our trailblazing spirit and learning centric culture ensures our knowledge provides maximum value to each other and our clients.
- We grow and learn
- We are trusted
- We are mission possible
Talon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.